TERMS AND CONDITIONS
All fees and expenses are “fixed bid.” There is no extra charge for minor changes made during the project (unlimited revisions.) We work until the job is done or 90-days from deposit. If a project goes beyond 90 days, the project fees will be renegotiated.
Payment is made via mail with check or money order. A 50% deposit is required before we start. The balance 10 days after approval. Make your deposit check payable to: Steve Teare, Address: Studio Office, 100 East Bluff Street, Palouse, Washington 99161. PayPal payments can be arranged in advance.
There are no setup charges. The web engineering fees include free site revisions / maintenance for 30 days after launch. We do not coach about hooking up email. Tutorials about email are available online.
4. ANNUAL MAINTENANCE (if any)
After the 30-day warranty period, you’ll be billed $25 per maintenance event. No other charges are incurred unless you want new construction. Maintenance events encourage batch processing of changes. Example: If you do maintenance twice a year, add $25 x 2 events = $50 to the annual minimum fee. Payment for services fees are NET Christmas (once annually in arrears).
A 50% deposit is due in advance. Final payment is due NET 10 days after project approval.
6. WEB ENGINEERING CREDIT
We reserve the option to place a small credit link in your site footer saying “Site by PagePipe.” We may link to your site for advertising purposes (demonstration). We may use a screen capture of your pages in our online portfolio.
Each revision is reviewed by you or your designated agent for changes, revisions, and approvals.
We may acquire certain confidential information regarding your present and contemplated activities. We will not divulge or disclose such confidential information to others.
9. INDEPENDENT CONTRACTOR
In all respects, our relationship to you is that of an independent contractor.
10. LIMITED LIABILITY
Our liability for any loss or damage in connection with a project from any cause, including our negligence, shall not exceed the total fee paid.
Communications occur as needed by email, phone, or Skype voice correspondence. Skype is downloadable freeware.
Prior to deposit, you may need to fill out some simple questionnaires to help us research the project.
13. SATISFACTION GUARANTEE
You’re The Boss. You’ll review changes or revisions. We will continue to revise the project until you’re satisfied. Should the 90-day project work period expire, fees must be renegotiated. Production delays are discouraged. Web engineering is a time-limited process. If you desire to discontinue the web project, for any reason, you must pay 30 percent of the original estimate as a project kill fee.
Testing is done on Google Chrome, Firefox, Internet Explorer, Safari, and Opera using Linux, WIN-PC, and Apple Mac OS and iOS operating systems. Screen tests are done on phone simulators, iPad and Android tablet and, also, on 19″ LCD desktop monitors. We make reasonable efforts to standardize the site. There is no way we can test or guarantee for every single past-and-future browser or device.
15. FREEWARE TOOLS
Beside Internet access, you’ll benefit from the following freeware tools for easier communicating together: 1. email client capable of sending and receiving attachments (like Gmail), 2. a PDF reader, 3. web browser (like Chrome), and 4. a screengrab utility.
16. RANKING DISCLAIMER
By signing this agreement, you acknowledge that PagePipe.com neither owns nor governs the actions of any search engine. You also acknowledge that due to fluctuations in the relative competitiveness of some search terms, recurring changes in the search engine algorithms and other competitive factors, it is impossible to guarantee number one rankings or consistent top ten rankings, or any other specific rankings for any particular search term.
I have read this agreement and agree to the terms.
Signed and dated
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